Who We Are
New8 was founded with one clear goal: to deliver an online casino experience that is safe, fair, and truly enjoyable for Malaysian players. From Live Baccarat to Sports Betting, new8 brings everything together on a single platform built with a deep understanding of local players' needs and preferences.
To be Malaysia's most trusted number-one online casino platform – a place where every player feels valued, safe, and respected.
Delivering the best online casino entertainment experience with the highest standards of security and fairness, powered by cutting-edge technology and genuine customer service.
Integrity, transparency, and responsibility are the foundation of every decision new8 makes – from product design to how we treat each and every member.
The new8 Story
New8 was founded in 2019, born from a group of individuals who shared a simple question: why was there no online casino platform truly built with Malaysian players as the priority? At the time, most platforms available to Malaysian players were international ones that had been superficially translated into Bahasa Melayu – with clunky interfaces, payment methods that did not suit local users, and no real understanding of what Malaysian casino players actually wanted.
The new8 founding team set out to build something different – not simply taking an overseas product and slapping a Malaysian logo on it, but constructing a platform from the ground up with a real understanding of the usage patterns, game preferences, and specific needs of Malaysian online casino players. Starting with a small, dedicated team, new8 introduced its first platform built around three core principles: user security, game fairness, and ease of use.
The initial response from Malaysian players was slow – as it is with any new product trying to break into an already crowded market. But as players began to see for themselves that new8 genuinely listened to their feedback, that deposits and withdrawals were truly seamless via Touch 'n Go eWallet and DuitNow, and that Bahasa Melayu customer support was real and responsive – confidence started to build. Word spread, and the new8 community grew rapidly.
Many online casino platforms claim to be the best for Malaysia. new8 is not interested in empty claims – we prefer to let our players' real experiences speak for themselves. Over 500,000 registered members are on new8 today, and what we are most proud of is not that number alone, but how many of them come back to play every day because they genuinely enjoy the experience on our platform.
One thing new8 has stood by from day one is transparency. Players have the right to know the RTP (Return to Player) of every game they play on new8. They have the right to know how game outcomes are generated and verified. They have the right to clear information about bonus terms before they accept them. This is a core commitment at new8 that has never changed, even as our platform continues to grow.
When people ask what they can play at new8, the answer is simple: almost everything. new8 brings together over 1,000 games from the world's leading providers, including Evolution Gaming, Playtech, Microgaming, Pragmatic Play, SA Gaming, and Dream Gaming. That means the quality standard at new8 is the same standard used by world-class casinos around the globe.
For Live Casino enthusiasts, new8 offers over 100 active tables around the clock, including Live Baccarat VIP, Speed Baccarat, Squeeze Baccarat, European Live Roulette, Immersive Roulette, Live Blackjack Classic, Infinite Blackjack, Dragon Tiger, Casino Hold'em, Crazy Time, Mega Ball, and Sic Bo. These aren't just names on a list – each is a real-dealer game broadcast live from a professional, high-quality studio.
For sports betting fans, new8 covers all the major sports that Malaysians love – Malaysia Super League football, the EPL, UEFA Champions League, Thomas and Uber Cup badminton, e-sports such as Dota 2 and Mobile Legends, and cricket, which is growing in popularity across Malaysia. new8's sports betting odds are updated live as matches unfold, ensuring you always have access to the latest lines.
Slots are the category that never sleeps at new8. From classic three-reel slots to modern video slots with cinematic graphics, from progressive jackpot slots worth millions in MYR to Malaysia-themed slots that feel close to home – new8 has a slot for every taste and every budget. new8's progressive jackpots are monitored in real time, with the latest values displayed prominently so players always know exactly how much is waiting to be won.
"We did not build new8 to be the biggest platform. We built it to be the platform Malaysian players could trust the most. Every decision we make – from how a button is designed to which game providers we choose – starts with the same question: is this the best thing for our members?"
Security at new8 is not a marketing buzzword – it is the operating principle behind every aspect of our platform. All personal data and financial transactions belonging to new8 members are protected by 256-bit SSL encryption, the same standard used by global banking institutions. This means every time you log in, make a deposit, or request a withdrawal at new8, your information is transmitted through a secure channel that cannot be intercepted by any third party.
To ensure fair play, new8 only works with game providers whose RNG (Random Number Generator) has been audited and certified by reputable independent international certification bodies. This gives every member the assurance that game outcomes on new8 are genuinely random and cannot be manipulated by anyone – including new8 itself.
One of the things new8 members most frequently praise is how smooth the deposit and withdrawal process is. new8 supports all the popular digital payment methods in Malaysia, including Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow for direct bank transfers, and FPX via Maybank2u and CIMB Clicks for members who prefer conventional internet banking.
The minimum deposit at new8 is just RM10 – deliberately set at an accessible level so players from all walks of life in Malaysia can enjoy our platform without financial pressure. For withdrawals, new8 processes requests quickly and transparently. E-wallets such as Touch 'n Go are typically processed within 5 to 15 minutes, while bank transfers via FPX may take slightly longer depending on the bank's operating hours. new8 charges no hidden fees on any standard deposit or withdrawal transaction.
New8 believes that online casino gaming can be a genuinely enjoyable and valuable form of entertainment when played responsibly. That is why new8 invests seriously in a responsible gambling programme that empowers players to take control of their own gaming experience.
The new8 platform provides a range of easily accessible self-control tools. Players can set daily, weekly, or monthly deposit limits to prevent themselves from depositing beyond their own defined cap. There is also a loss limit feature to manage how much can be spent within a given period, as well as the option to take a temporary break or permanently close the account if needed. new8 believes that players who stay within healthy limits are the happiest players – and the ones who stay with us the longest.
The new8 Advantage
Every one of these features was built not to look impressive on paper, but because our players told us it was what mattered most to them.
Every transaction and personal data belonging to new8 members is protected with 256-bit SSL encryption, on par with international banking standards. Your information is never shared with any third party without your consent.
All games on new8 use RNG technology that has been independently audited by accredited international certification bodies. No one can manipulate the outcomes – not even new8 itself.
New8 is fully responsive across all screen sizes. Play from your Android or iOS smartphone with the same seamless experience as on a laptop. Live casino table streaming is optimised for Malaysia's 4G and 5G networks.
Deposit and withdraw using the payment methods you already know – Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, Maybank2u, and CIMB Clicks. Minimum deposit is just RM10 with no hidden fees.
The new8 support team operates around the clock and can be reached via Live Chat in Bahasa Melayu. No issue is too small for us to help with – from deposit questions to technical enquiries.
Evolution Gaming, Playtech, Microgaming, Pragmatic Play, SA Gaming, and many more – new8 brings the biggest names in the global casino industry together on a single platform that is easily accessible to all Malaysian players.
New8 by the Numbers
The new8 Journey
From a founding idea to a leading platform today – this is the story of how new8 built the trust of Malaysian players, one step at a time.
Core Values
These values are not just slogans – they are the standards new8 upholds in every interaction with our members, partners, and internal team.
New8 is always transparent with its members – about game odds, bonus terms, and how the platform operates. No tricks, no hidden information.
Protecting members' data and funds is new8's top priority. We continuously invest in the latest security technology to keep the platform safe at all times.
Game RTP, bonus wagering requirements, and withdrawal policies are all clearly stated at new8. Players deserve to know what they are getting into before making any decision.
New8 takes problem gambling seriously. Our responsible gambling programme provides effective self-control tools for all members.
The online casino industry never stands still, and new8 is committed to staying ahead – in platform technology, game selection, and the way we serve our members.
New8 is more than a platform – it is a community of Malaysian players. We listen to, learn from, and grow alongside our members every day.
The new8 Team
Behind every platform feature and every product decision is a team that genuinely cares about the Malaysian player experience.
Over 12 years of experience in Malaysia's financial technology industry.
A UX specialist focused on digital product design for the Malaysian market.
Systems architect with extensive experience building large-scale, high-volume platforms.
Ensuring new8's operations comply with all relevant industry standards and guidelines.
A digital marketing specialist with expertise in the Southeast Asian online casino market.
50+ Bahasa Melayu-speaking support agents available around the clock to assist new8 members.
Responsible Gambling
New8 takes problem gambling seriously. We believe online casino entertainment is best enjoyed within healthy, responsible limits. The new8 platform provides the following self-control tools to help members manage their gaming experience:
Payment Methods
New8 supports all popular Malaysian local digital payment methods. The deposit and withdrawal process is designed to be as smooth and fast as possible.
FAQ
All personal information you provide to new8 during registration and platform use is protected by 256-bit SSL encryption technology. new8 does not share, sell, or disclose your personal data to any third party without your written consent, except where required by applicable Malaysian law. You have the full right to access, update, or request deletion of your data at any time.
For full details on how new8 handles your personal data, visit the Privacy Policy us. Any enquiry can be directed to the new8 support team via Live Chat 24/7.